1- My ASL credentials are correct, up to date, and we use ASL only on One server.
We tried to install ASL few times today but still getting the same error.
We changed credentials couple times just in case, but still the same error.
If you can tell me what your ASL username is, I'll check your credentials now. If you already opened a case about this (I see someone did earlier today, and their credentials were definitely wrong) what is the case number?
2- Checked on the License Manager , and all is good cuz we just signed recently.
OK, so if the licenses are fine, then its definitely a credential issue. What username did you sign in with, and what username are you using to install ASL - and are you using the same in both cases?
3- I can't get to ASL GUI, as the ASL's been installed yet.
4- file /etc/asl/config = file not found
Right, as you may have surmissed, thats because ASL is not installed yet.
5- Tried few different ways of installing and re installing ASL
Thats not going to make any different, the 401 error only means one thing: Your credentials are wrong. So reinstalling won't get you anywhere.
So lets work that our first. Step 1
Check the License Manager to ensure your license(s) is/are up to date. You can access the license manager here:https://www.atomicorp.com/support/license-manager.htmlStep 2
Run the ASL installer. When asked to enter your "Enter subscription Username" and "Enter Subscription Password", enter the same credentials you used in step 1 to log into the license manager.
If you do not know what those credentials are, or you need to reset them, please visit this URL to reset your subscription credentials:https://www.atomicorp.com/support/license-manager.html
If you still can't get this to work, please let me know what your username is and I'll personally look into this, and do a test install on a fresh centos image with your credentials.